Returns & Shipping Policy for FastShopGeo.com 

Effective Date: November 6, 2024

At FastShopGeo.com, we strive to provide a seamless shopping experience, offering fast and reliable shipping, along with a straightforward returns policy. Please read the following terms regarding shipping and returns carefully.

1. Shipping Policy
Shipping Methods and Costs
We offer shipping to [insert list of countries or regions you ship to]. Shipping costs are calculated at checkout based on the shipping address and the weight/size of the order.

Domestic Shipping (within Georgia): Standard delivery time is typically [insert number] business days. Shipping costs will vary depending on the order size and location.
International Shipping: Delivery times and rates for international orders vary based on the destination. Delivery times range from [insert estimated delivery time] depending on the country.
Shipping charges will be clearly displayed at checkout before you confirm your order.

Order Processing
All orders are processed within [insert processing time, e.g., 1-2 business days]. Orders placed after 4:00 PM or on weekends/holidays may be processed the next business day.

Once your order has been processed, you will receive a confirmation email with tracking information (if applicable). Please note that delivery times are estimates and may be affected by factors such as weather, holidays, and other shipping delays beyond our control.

Delivery Issues
If your package is delayed or lost, please contact our customer support team at info@fastshopgeo.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

2. Returns Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it in accordance with the following conditions.

Eligibility for Returns
You may return most products within 14 days of receipt for a full refund or exchange, except for the following items:
Personalized or custom products
Perishable goods (e.g., food items, health products)
Opened or used products (e.g., hygiene products, cosmetics, electronics with damaged packaging)
Sale items (unless specified otherwise)
All returned items must be unused, undamaged, and in their original packaging, with any tags still attached.

How to Return an Item
To initiate a return, please follow these steps:

Contact Us: Email us at info@fastshopgeo.com within 14 days of receiving your order to notify us of your intent to return the item(s). Please include your order number and a brief explanation of the reason for the return.
Return Authorization: We will review your request and provide instructions for returning the item(s). If your return is approved, we will issue a return authorization number (RAN) that must be included with the return.
Return Shipping: You are responsible for the cost of return shipping, unless the item is defective or we made an error in your order. We recommend using a trackable shipping service to ensure your return is received.
Refund or Exchange: Once we receive your return, we will inspect the items and notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 7-10 business days. For exchanges, we will ship the replacement item once the returned product is received.
Non-returnable Items
Certain items cannot be returned, including:

Gift cards
Downloadable software products
Some health and personal care items
Defective or Damaged Items
If you receive an item that is defective or damaged, please contact us within 7 days of receiving the order at info@fastshopgeo.com. We will provide a return label and cover the cost of return shipping. Once we receive the defective or damaged item, we will issue a replacement or refund as appropriate.

3. Refunds
Once your return is received and inspected, we will notify you via email about the status of your refund. If approved, your refund will be credited to your original payment method. Please note:

Refunds may take 7-10 business days to reflect in your account, depending on your payment provider or bank.
Shipping charges are non-refundable, unless the return is due to an error on our part or a defective/damaged item.
4. Exchanges
If you wish to exchange an item for a different size, color, or product, please follow the same process as for a return. Once we receive your returned item, we will ship the exchange product, subject to availability.

If the item you want to exchange for is of a higher value, you may need to pay the price difference.

5. International Returns
For international returns, the process is the same as for domestic returns. However, customers are responsible for all return shipping costs, including customs fees, taxes, or duties that may apply when sending products back to us. We recommend that you use a trackable shipping method for returns.

6. Contact Us
If you have any questions about our Returns & Shipping Policy or need assistance with a return or exchange, please contact our customer support team at:

FastShopGeo.com
Gorgasali Street N45, Tbilisi, Georgia
Hotline: (+99532) 2 278 780
Email: info@fastshopgeo.com
Website: www.fastshopgeo.com

7. Changes to the Policy
We may update this Returns & Shipping Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed of any updates.

This Returns & Shipping Policy aims to provide clarity regarding the procedures for returns and shipping. Be sure to customize the timeframes, costs, and specific product categories to match your business operations.